Landscape Account Manager

Job Title: Landscape Account Manager

Overview
We are seeking a detail-oriented and client-focused Landscape Account Manager to oversee and grow a portfolio of landscape maintenance and enhancement accounts. This role serves as the primary point of contact for clients, ensuring high-quality service delivery, strong relationships, and profitable account management.

Key Responsibilities

• Manage a portfolio of commercial and/or residential landscape accounts
• Serve as the main point of contact for clients, handling requests, concerns, and service reviews
• Conduct regular site inspections to ensure quality standards are met
• Develop and present enhancement proposals (plantings, irrigation upgrades, seasonal color, etc.)
• Coordinate with field crews to ensure work is completed efficiently and to specification
• Monitor budgets, track costs, and ensure profitability of assigned accounts
• Schedule services and manage timelines for maintenance and special projects
• Ensure compliance with safety standards and company policies
• Build long-term client relationships and identify opportunities for account growth

Qualifications

• 2–5+ years of experience in landscape management, horticulture, or a related field
• Strong knowledge of plants, irrigation systems, and landscape maintenance practices
• Excellent communication and customer service skills
• Ability to manage multiple accounts and priorities effectively
• Proficiency with scheduling and/or CRM software (preferred)
• Valid driver’s license and clean driving record

Skills & Competencies

• Relationship management and client retention
• Problem-solving and decision-making
• Time management and organization
• Sales and upselling ability
• Team coordination and leadership

Working Conditions

• Combination of office and outdoor work environments
  
• May require occasional early mornings or extended hours depending on season