Plans and manages window and door installation projects from site walk through final service handoff. Responsible for subcontractor scheduling, install quality, punch list completion, and a clean close-out on every job.
Key Responsibilities
Project Planning & Coordination
Review awarded projects and fully understand installation scope and requirements
Develop milestone schedules and identify potential project risks early
Maintain proactive communication with internal teams, subcontractors, and stakeholders
Set and manage expectations throughout the project lifecycle
Pre-Walk & Job Readiness
Conduct rough opening walkthroughs prior to scheduling installation
Verify openings for plumb, level, square, and dimensional accuracy
Perform readiness checks 48–72 hours prior to installation:
Site access
Product staging
Crew confirmation
Material readiness
Issue written installation holds when readiness requirements are not met
Ensure no installation begins without proper sign-off
Subcontractor Scheduling & Oversight
Issue written scopes of work for every project
Confirm subcontractor acknowledgment of scope, schedule, and site expectations prior to install
Manage day-of scheduling changes and communicate updates promptly
Assign top-performing crews to complex or high-visibility projects
Installation Quality Control
Visit active job sites for complex or high-risk installations
Inspect shimming, fasteners, flashing, sealants, and installation methods
Verify alignment consistency of SDLs, muntins, grilles, sash, and hardware throughout the project
Ensure defective product is not installed without documented approval
Punch Walk & Project Close-Out
Perform punch walks on every completed installation prior to crew release
Inspect operation, hardware, weatherstripping, locks, alignment, and overall finish quality
Document deficiencies with photos and assign corrective responsibility
Ensure projects are fully completed before close-out
Service Handoff & Documentation
Prepare close-out and handoff documentation including:
Punch status
Open items
Photos
Sign-offs
Coordinate with Service teams on warranty items or known concerns
Track callbacks and recurring quality issues
Subcontractor Performance Management
Maintain written records of subcontractor performance including:
Quality
Schedule adherence
Communication
Callback history
Provide documented feedback after quality concerns
Escalate repeat issues with documented history when necessary
Qualifications
Experience
2+ years of construction, window, and door installation experience
Experience managing subcontractors or installation crews
Proven background in field quality control and punch list management
Familiarity with vinyl, fiberglass, wood, and aluminum window/door systems
Experience with premium or luxury products is a plus
Technical Knowledge
Rough opening verification and tolerances
Flashing, sealant, and weatherproofing standards
Shimming and fastening requirements across frame materials
SDL, grille, and muntin alignment standards
Hardware adjustment, lock operation, hinges, and pivot systems
Skills
Strong written and verbal communication
Excellent organization and scheduling skills
Ability to proactively solve problems in the field
High attention to detail and accountability
Ability to manage multiple projects simultaneously
Other Position Requirements
Valid driver's license required
Clean driving record with minimal moving violations
Must pass a background check and drug test
Proficient with Microsoft Office applications
Ability to stand and walk for extended periods of time, and bend, stoop, and lift regularly