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Order Generator and Estimator

Markraft Cabinets
Full-time
On-site
Charlotte, North Carolina, United States
Full-time
Description

  

At Artisan Design Group, we take pride in transforming houses into homes. As a leading national provider of interior finishes and design solutions, we work alongside builders and homeowners to deliver beautiful, high-quality results — on time and with exceptional service.


We’re looking for an Order Generator and Estimator to join our growing team! In this role, you’ll serve as the central link between our builder partners, installation teams, and internal departments to ensure every project runs smoothly from start to finish. This position is perfect for someone who enjoys organizing details, solving problems, and building strong relationships.


What You’ll Do

  • Serve as the primary point of contact for builders — scheduling installations, deliveries, and quality inspections with accuracy and care.
  • Coordinate daily activities with installers and drivers to align with customer needs and timelines.
  • Place and track material orders to ensure projects stay on schedule.
  • Keep detailed, organized records and calendars to support seamless communication and workflow.
  • Handle customer inquiries and issues with professionalism, empathy, and a commitment to resolution.
  • Collaborate closely with teammates across departments to deliver a best-in-class experience.
  • Follow all company policies, procedures, and safety standards to maintain operational excellence.

What We Offer

  • A supportive, team-oriented environment with opportunities for growth and development.
  • Competitive pay and comprehensive benefits.
  • The chance to be part of a company that values integrity, craftsmanship, and customer satisfaction.
Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma
  • Detail-oriented & strong organization skills
  • Customer service must be highest priority
  • Fast learner for a fast-paced environment
  • Must have Construction (cabinetry) experience


PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to sit at computer monitor for extended periods throughout the day.
  • Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.


WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • General working conditions
  • Office environment
  • May have to meet tight deadlines


OUR BENEFITS

  • Health Insurance (Medical, Prescription, Dental, and Vision)
  • Life Insurance
  • Disability Insurance
  • Paid Holidays and Time Off
  • 401(k) Plan with company matching


Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.