Facilities Technician

Job Purpose 

Responsible for performing highly diversified duties to troubleshoot, repair and maintain facilities according to safety and preventive maintenance standards. Provide a strong commitment to the service needs of tenants. 

Principal (Essential) Duties

1. Represent the company in a professional and courteous manner. 
2. Ensure that properties consistently exceed approved departmental and organizational standards (e.g., front door policy). 
3. Responsible for timely response to service calls for all maintenance requests, within 24 hours. Read and interpret equipment manuals and work orders to perform required maintenance and service.
4. Conduct routine property inspections to identify maintenance needs.
5. Diagnose problems, replace or repair parts, test and make adjustments.
6. Perform light carpentry, plumbing and electrical repairs as needed. 
7. Delegation of work to service vendors and support contractors for building maintenance needs; including inspection of completed work to established standards. (ex. janitorial, HVAC, snow removal).
8. Notify director of facilities regarding supply replenishment and inventory control. 
9. Comply with safety regulations and maintain clean and orderly work areas.

Secondary Duties

1. Provide input to facilities department to facilitate first class customer service. 
2. Contribute ideas for company cost savings or income generation.
3. Participate in all staff development, training, cheer committee events and meetings as required.
4. Develop, monitor and update PRD’s on an ongoing basis.
5. Perform other duties and special projects as assigned.

Knowledge, Skills and Abilities 

1. Ability to understand basic instructions and follow a checklist of tasks. 
2. Experienced in using basic hand tools. 
3. Ability to perform basic work in electrical, plumbing and HVAC. 
4. Knowledge of safety procedures. 
5. Treats people with respect. Keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds The BSRE Pledge. Personally champions and ensures adherence to company policies and procedures. 
6. Able to work in a fast-paced, high energy and team-oriented environment. 
7. Able to work independently and as part of a team; capable of building strong internal and external working relationships. 
8. Excellent time management skills; ability to prioritize work functions to meet deadlines. 
9. Knowledgeable in Microsoft Office email and utilizing a smartphone device. 

Experience/ Education Requirements 

1. High school diploma/GED required. Associate’s degree in mechanical, electrical, industrial maintenance or completion of a craft apprenticeship, preferred. Demonstrated related experience may substitute for preferred education.
2. Completion of OSHA 10 hour safety course required.
3. Minimum of two (2) years of maintenance experience in commercial real estate preferred.
4. Working knowledge of building maintenance and repairs required.

Working Conditions/ Physical Demands: 

While performing the duties of this job, the employee must be able to:

1. Travel 15% beyond designated property site. 
2. Occasionally exposed to outside weather conditions. 
3. Frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. 
4. Active position exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
5. See, hear, talk and perform tasks requiring manual dexterity and visual acuity; kneel, sit, stand, walk, bend, crouch, stoop, reach and other similar, repetitive tasks requiring physical activity. 
6. Able to operate standard office/computer equipment.
7. May include evening, weekend and holiday hours, as necessary. 
8. Valid driver’s license.